Customer space
Everything for your Ntensify® system.
Manuals, protocols, quality files and videos, grouped by product. Need a person? Open a ticket with our customer service & maintenance team.
Frequent:
1Select your system
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All documents
Manuals, protocols, quality files and videos for every Ntensify® system.
PDFmano mRNA manual — 200 µlDownload →PDFmano mRNA manual — 600 µlDownload →PDFmano saRNA manual — 400 µlDownload →PDFmano Troubleshooting guideDownload →PAGEAll mano kit resourcesOpen →PDFmicro Quick start — 20 ml configurationDownload →PDFmicro Quick start — 96-well configurationDownload →PDFmicro User manual V4.0Download →PDFmicro Unpacking guideDownload →PAGEFull micro documentationOpen →PDFmicro Fact sheetDownload →PDFmini Fact sheetDownload →PDFmidi Technical specificationsDownload →PDFmidi Fact sheetDownload →PAGEmidi Virtual showroomOpen →
PDFmano HQG mRNA reagent mixesDownload →PDFmano HQG saRNA reagent mixesDownload →PDFmano R&D reagent mixes packagingDownload →PAGELook up COAOpen →PDFR&D kit — microDownload →PDFmicro HQG mRNA reagent mixesDownload →PAGELook up COAOpen →PDFmini HQG mRNA reagent mixesDownload →PDFmini HQG saRNA reagent mixesDownload →PAGELook up COAOpen →PDFR&D kit — midiDownload →PDFmidi HQG mRNA reagent mixesDownload →PDFmidi HQG saRNA reagent mixesDownload →PAGELook up COAOpen →
VIDEOmano Presentation videoWatch →PDFmano Brochure — mRNADownload →PDFmano Brochure — saRNADownload →VIDEOmicro Complete demonstration runWatch →VIDEOmicro Bead conditioning — 8 wellsWatch →VIDEOmicro Presentation videoWatch →PDFmicro BrochureDownload →VIDEOmini Presentation videoWatch →PDFmini BrochureDownload →VIDEOmidi Presentation videoWatch →PDFmidi Product brochureDownload →
3Self-service
Quality files and support, without the back-and-forth.
Mano Protocol
MANO KITEnter the product ID printed on your mano kit to retrieve it in PDF.
COA lookup
REAGENT MIXESEnter the lot number for a certificate of analysis.
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