Customer space
Everything for your Ntensify® system.
Manuals, protocols, quality files and videos, grouped by product. Need a person? Open a ticket with our customer service & maintenance team.
Frequent:
1Select your system
2Browse
All documents
Manuals, protocols, quality files and videos for every Ntensify® system.
PDFmano mRNA manual — 200 µl — 4.4Download →PDFmano mRNA manual — 600 µl — 4.4Download →PDFmano mRNA manual — 600 µl — 4.5Download →PDFmano saRNA manual — 400 µl — 6.3Download →PDFmano Troubleshooting guideDownload →PAGEAll mano kit resourcesOpen →PDFmicro Quick start — mRNA — 20 mlDownload →PDFmicro Quick start — mRNA — 96-wellDownload →PDFmicro Quick start — saRNA — 20 mlDownload →PDFmicro Quick start — saRNA — 96-wellDownload →PDFmicro Unpacking guideDownload →PAGEFull micro documentationOpen →PDFmicro Fact sheetDownload →PDFmini Fact sheetDownload →PDFmidi flex Technical specificationsDownload →PDFmidi flex Fact sheetDownload →
VIDEOmano Presentation videoWatch →PDFmano Brochure — mRNADownload →PDFmano Brochure — saRNADownload →VIDEOmicro Complete demonstration runWatch →VIDEOmicro Bead conditioning — 8 wellsWatch →VIDEOmicro Presentation videoWatch →PDFmicro BrochureDownload →VIDEOmini Presentation videoWatch →PDFmini BrochureDownload →VIDEOmidi flex Presentation videoWatch →PDFmidi flex Product brochureDownload →
3Self-service
Quality files and support, without the back-and-forth.
Mano Protocol
MANO KITEnter the product ID printed on your mano kit to retrieve it in PDF.
COA lookup
REAGENT MIXESEnter the lot number for a certificate of analysis.
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Our customer service and maintenance team handles support requests for Ntensify® and Ncapsulate® systems, reagents and disposables.
