Cookies notice

1. Introduction

This Cookie Policy explains how Quantoom Biosciences uses cookies and similar technologies to recognize you when you visit our website at www.quantoom.com. It explains what these technologies are, why we use them, and your rights to control our use of them.

2. What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Certain cookies can contain personal information – for example a unique identifier used to recognise a returning visitor. Most cookies will not collect information that identifies you by name, and will instead collect more general information such as how users arrive at and use the website, or a user’s general location.

There are mainly four kinds of cookies:

• Session cookies last only for the session. They are erased when the user closes the web browser.
• Persistent cookies remain even after the session is closed. They are stored on a user’s hard drive until they expire (persistent cookies are set with expiration dates) or until the user deletes the cookie. Persistent cookies may be used to collect identifying information about the user, including web surfing behaviour or user preferences for a specific website.
• First-party cookies belong to the site where you chose to go.
• Third-party cookies are fetched from a site whose content is retrieved indirectly for example through an image tag or a banner.

The majority of browsers support them. However, users can set their browsers to decline cookies, or they can delete their cookies at will.

3. Why we use cookies?

We use cookies for several reasons. Some cookies are strictly necessary for the website to work and to remember your cookie choices. Others help us understand how visitors use the site (analytics) or support lead generation, advertising measurement and CRM (marketing). Non-essential cookies are only set after you accept the relevant category in our cookie banner. The cookies and similar technologies used on this website are described below.

4. What cookies does Quantoom Biosciences use?

Our cookie banner groups cookies into three categories: Strictly necessary, Analytics, and Marketing. Non-essential cookies are loaded only after you accept the relevant category.

We use two Google Tag Manager containers (GTM-WWW2NCVF and GTM-TMJHSDKR). In the container we inspected, the following tags are configured:

• Google Tag AW-11221994733 (Google Tag, fires on Initialization – All Pages).
• Conversion Linker (fires on All Pages) — stores Google Ads click information in first-party cookies such as _gcl_au.
• Get a quote (Google Ads Conversion Tracking) — fires on the “Get a quote” event.
• Order online conversion tracking (Google Ads Conversion Tracking) — fires on the “Order online button” event.
• Apollo (Custom HTML, fires on All Pages) — B2B visitor identification / sales intelligence.

The second GTM container may contain additional tags. We also load Google Tag GT-MR25SV6J, HubSpot, LinkedIn Insight and Leadsy.ai from the website when you accept the relevant cookie category.

These cookies are strictly necessary to provide the website and to remember your cookie preferences. They cannot be switched off in our banner.

• cc_cookie: stores your cookie consent choices (vanilla-cookieconsent). Duration on your device: 182 days (about 6 months).

Some pages embed content from third parties. Those providers may set their own cookies when you use the embed (for example when you play a video, open the 3D showroom, or book a meeting). These cookies are set by the third party to deliver the content you requested.

• Loaded from youtube.com when you choose to play the video. Typical cookies include VISITOR_INFO1_LIVE (about 6 months), YSC (session) and PREF. YouTube / Google may also use these cookies for advertising and analytics on their services.

• The 3D viewer on the Virtual Showroom loads scripts and frames from sketchfab.com / static.sketchfab.com. Sketchfab may set first- and third-party cookies to operate the viewer. Durations are set by Sketchfab.

• Meeting widgets are embedded from meetings-eu1.hubspot.com. HubSpot may set cookies required to run the scheduler and, depending on HubSpot’s configuration, analytics cookies.

• The TAMARA demo booking link opens a Pipedrive scheduler on insidetx.pipedrive.com (Inside Therapeutics). Pipedrive may set cookies on that third-party domain.

• Contact, newsletter, resource download and similar forms are served by HubSpot (hsforms.net). The form embed is required to submit the form and may set functional cookies. HubSpot forms may also load Google reCAPTCHA (cookies such as _GRECAPTCHA, typically up to 6 months) to protect against spam.

These cookies help us understand how visitors interact with our website and measure the effectiveness of our communications. They are loaded when you accept Analytics.

• GTM-WWW2NCVF and GTM-TMJHSDKR manage the tags listed above. GTM itself may set first-party cookies to remember consent and tag firing rules.

• We load Google’s gtag library with Google Tag GT-MR25SV6J (and Google Ads AW-11221994733).
• _ga: used to distinguish users. Duration: typically up to 2 years.
• _ga_<container>: used to persist the GA4 session state. Duration: typically up to 2 years.
• _gid: used to distinguish users. Duration: 24 hours (may still be set by some Google configurations).
• _gat: used to throttle request rate. Duration: 1 minute (may still be set by some Google configurations).

• Account AW-11221994733 is configured via gtag.js and GTM (Google Tag, Conversion Linker, and conversion tags “Get a quote” and “Order online conversion tracking”).
• _gcl_au: conversion linker cookie (first-party). Duration: typically 90 days.
• _gcl_aw / _gcl_dc: Google Ads click identifiers. Duration: typically 90 days.
• IDE: advertising cookie set on doubleclick.net (third-party). Duration: typically up to 13 months.

These cookies support lead generation, CRM, advertising and B2B visitor identification. They are loaded when you accept Marketing. Apollo is also configured in GTM to fire on all pages once GTM is loaded.

• __hstc: the main cookie for tracking visitors. Duration: 6 months.
• hubspotutk: keeps track of a visitor’s identity. Duration: 6 months.
• __hssc: keeps track of sessions. Duration: 30 minutes.
• __hssrc: determines if the user has restarted their browser. Duration: session.
• messagesUtk: used for chatflows to recognize visitors. Duration: 6 months.

• bcookie: browser ID cookie. Duration: typically 1 year.
• bscookie: secure browser ID cookie. Duration: typically 1 year.
• lidc: used for routing. Duration: 24 hours.
• li_gc: stores guest users’ consent regarding non-essential cookies. Duration: typically 6 months.
• li_sugr: browser identifier (where applicable). Duration: typically 90 days.
• li_fat_id: member indirect identifier for LinkedIn Ads. Duration: typically 30 days.
• UserMatchHistory: LinkedIn Ads ID syncing. Duration: typically 30 days.
• AnalyticsSyncHistory: stores information about the time a sync took place with the lms_analytics cookie. Duration: typically 30 days.
• Legacy cookies such as _bizo_bzid and _bizo_cksm may still appear if fired by a tag in GTM.

• Leadsy.ai is loaded from our website when marketing cookies are accepted. Apollo is a Custom HTML tag in GTM that fires on all pages once GTM is loaded. Both are used to identify business visitors and measure marketing interest, including through automated / AI-based analysis. Specific cookie names and durations are set by those providers.

5. How long do we store the information?

There are two different periods:

• Cookie lifetime on your device: the durations indicated in section 4 (for example cc_cookie about 6 months, _ga up to 2 years, HubSpot tracking cookies 6 months). When a cookie expires, it is no longer sent by your browser, but the information already collected may still be stored by the provider.
• Storage of the information collected through cookies: we do not keep a separate copy of your cookie profile on our own servers. The information is stored by the providers listed in section 6, for as long as their product settings and policies provide.

Based on the providers’ standard documentation:

• Google Analytics 4: event-level data is retained according to the property settings (Google’s default is 2 months, configurable up to 14 months). Aggregated reports may be kept longer by Google.
• Google Ads: conversion and click identifiers follow the cookie lifetimes above (typically 90 days for _gcl_* cookies; IDE typically up to 13 months).
• HubSpot: tracking cookies last 6 months; associated visitor / contact records remain in our HubSpot portal for as long as we maintain the contact (or until you request erasure).
• LinkedIn: identifiers follow the cookie lifetimes above (from 24 hours to about 1 year depending on the cookie).
• Leadsy.ai / Apollo: retained according to those providers’ policies.
• Your consent choice (cc_cookie) is stored on your device for 182 days. After that, the banner is shown again.

You can ask us to erase Personal Data we hold, or to relay a request to a provider, by contacting info@quantoom.com (see also our Privacy statement).

6. Who receives the stored information?

Information collected through cookies and similar technologies is received by the following parties, in addition to Phoenix Biosciences SA (Quantoom Biosciences):

• Google (including Google Ireland Limited / Google LLC) — Tag Manager, Analytics, Ads, Tag, YouTube and, where used, reCAPTCHA.
• HubSpot (including HubSpot Ireland / HubSpot, Inc.) — tracking, forms, CRM and meeting widgets.
• LinkedIn / Microsoft — Insight Tag.
• Leadsy.ai — B2B visitor identification.
• Apollo — B2B visitor identification (GTM Custom HTML tag).
• Sketchfab — Virtual Showroom viewer.
• Pipedrive, via our partner Inside Therapeutics — TAMARA demo scheduler.
• Our hosting and IT service providers, solely to operate and secure the website.

We do not sell this information to other third parties. Google and LinkedIn may also process certain data as independent controllers for their own purposes (for example advertising measurement), in accordance with their own policies. We do not otherwise share cookie data with additional third parties beyond those listed above.

7. Automated analysis and artificial intelligence

Quantoom does not operate its own AI agents on information gathered through cookies, and we do not send that information to ChatGPT, Claude or similar tools for analysis.

We do use third-party tools that apply automated analysis, including AI-based features:

• Leadsy.ai and Apollo, to identify companies visiting the website and measure marketing interest (when the relevant tags are loaded).
• Google and HubSpot, which may apply automated reporting or AI features available in their products.
• AI crawlers such as GPTBot (OpenAI) and ClaudeBot (Anthropic), which we allow to read the public content of our website (including via our llms.txt file). This concerns publicly available pages, not your cookie profile.

These providers process data under their own terms. Rejecting Analytics and Marketing in Cookie preferences prevents GTM (and therefore the Apollo tag) from loading. Rejecting Marketing prevents the Leadsy.ai script from loading.

8. How can you control cookies?

You have the right to decide whether to accept or reject cookies, and to change or withdraw that choice at any time.

After your first choice, the cookie banner is hidden. You can reopen it at any time by clicking “Cookie preferences” in the website footer (next to the Cookies notice). You can then enable or disable Analytics and Marketing, or reject all non-essential cookies.

Withdrawing consent stops new non-essential cookies from being set and, where we can, clears the related cookies from this website. It does not automatically erase historical reports already stored by Google, HubSpot, LinkedIn or Leadsy.ai / Apollo. To access, correct or erase Personal Data collected through those services, contact us at info@quantoom.com. We will handle your request as described in our Privacy statement. You can also use the provider opt-outs below.

• Cookie preferences: “Cookie preferences” link in the website footer.
• Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
• Google Ads settings: https://adssettings.google.com/
• HubSpot cookie information: https://legal.hubspot.com/cookie-policy
• LinkedIn ads opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
• YouTube / Google: https://myaccount.google.com/data-and-privacy

Additionally, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, although your access to some functionality and areas of our website may be restricted.

Most web browsers allow some form of control over cookies through the browser settings. These settings typically allow you to:

• Block all cookies
• Allow all cookies
• Block third-party cookies (cookies that are placed by a different domain than the one you are visiting)
• Delete any cookies that are already stored

The steps to manage cookies will vary depending on the browser you are using. Here are links to instructions for some popular browsers:

• Chrome: https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DDesktop
• Firefox: https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them
• Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879

By understanding how cookies work and how to control them, you can make informed decisions about how your information is used online.